1. Information We Collect
a) Personal Information
We collect the following when you:
Place an order (name, email, shipping & billing address, phone, payment details)
Register or create an account
Subscribe to our newsletter
Contact customer support or live chat
b) Non‑Personal Data
Automatically collected data includes:
IP address
Browser type, device, and OS
Pages visited, timestamps, referral URLs
c) Cookies & Tracking
We use cookies, web beacons, and similar tech to:
Keep you logged in
Remember preferences
Analyze site behavior
You can disable cookies in your browser settings, but some site features may be affected.
2. How We Use Your Information
We use collected data to:
Process and fulfill orders
Respond to inquiries and support needs
Personalize your experience
Communicate updates, promotions, and newsletters (only if you opt‑in)
Enhance site functionality, security, and performance
3. Information Sharing
We do not sell, trade, or rent your personal data. We may share data with:
Service Providers (payment processors, shipping partners, email platforms)
Legal/Compliance Purposes, or to protect rights and safety
Business Transfers (e.g. in mergers or acquisitions)
Aggregated, non-personal data may be shared for research or marketing insights .
4. Your Rights & Choices
You can:
Access, correct, or delete your personal data
Opt-out of marketing communications at any time
Disable cookies (though this may limit functionality)
For inquiries or to exercise your rights, please feel free to contact us.
5. Security
We protect data using:
SSL encryption for sensitive transactions
Secure access restrictions and routine audits
Trusted third-party processing for credit card data
While we strive for strong protection, no online system is infallible.
6. Children’s Privacy
We do not knowingly collect information from children under 13. If you believe a child has provided their info, please contact us for removal .
7. Third-Party Links
We may link to external sites. We are not responsible for their privacy practices. Review each site’s policy before sharing personal info .
8. Data Retention
We retain personal data only as long as needed for order fulfillment, legal compliance, or our legitimate business interests. Non‑personal data may be kept for analytics purposes.
9. Policy Updates
We may revise this policy and notify users via email or website announcement.
Please review periodically for updates.
10. Contact Us
For privacy inquiries or concerns:
Economy Plumbing Supply
📧 Contact Us
